Contact Us

Have a question, suggestion, or need help? We'd love to hear from you. Get in touch and we'll respond as soon as possible.

Get in Touch

We're here to help! Whether you have questions about using Wok Konek, need support with your account, or want to provide feedback, we're listening.

General Inquiries

For general questions about Wok Konek, how it works, or account support.

Payment Issues

Having trouble with payment verification or receipt uploads? We can help.

Technical Support

Experiencing technical issues? Let us know and we'll investigate.

Feedback & Suggestions

We're always improving. Share your ideas and feedback with us.

Frequently Asked Questions

How long does payment verification take?

Our admin team typically verifies payment receipts within 24 hours during business days. Once verified, the tasker can begin work immediately.

What payment methods do you accept?

Currently, we use BSP bank transfers. Clients make the transfer and upload a receipt, which our admin team verifies before work begins.

Can I cancel a job after accepting a bid?

If payment hasn't been verified yet, you can cancel. Once payment is verified and work begins, cancellation policies apply. Contact us for specific situations.

How do I become a tasker?

Simply sign up and choose "Tasker" as your role. You can then browse available jobs and start bidding on work that matches your skills.