Privacy Policy

Last Updated: March 7, 2026

Introduction

Wok Konek ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service marketplace platform ("Service").

By using Wok Konek, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Information You Provide

Account Information: Name, email address, phone number, and role (client/tasker/admin)
Profile Information: Profile details, skills, location, and any other information you choose to provide
Job Information: Job postings, descriptions, budgets, locations, and related details
Bid Information: Bids you submit or receive, including amounts and messages
Payment Information: Payment receipts and related documents you upload
Communications: Messages, updates, and other communications sent through the platform

Automatically Collected Information

Usage Data: Information about how you access and use the Service, including pages viewed, time spent, and actions taken
Device Information: Device type, operating system, browser type, IP address, and similar technical information
Log Data: Server logs containing IP addresses, access times, and error information

How We Use Your Information

To provide, maintain, and improve our Service
To process and manage job postings, bids, and assignments
To verify payments and process transactions
To communicate with you about your account, jobs, and the Service
To send you updates, notifications, and important information
To detect, prevent, and address technical issues and fraud
To comply with legal obligations and enforce our terms
To analyze usage patterns and improve user experience

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users: Your profile information and job postings are visible to other users as necessary for the Service to function
With Service Providers: We may share information with third-party service providers who help us operate the Service (e.g., hosting, analytics)
For Legal Reasons: We may disclose information if required by law or to protect our rights and safety
With Your Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Payment receipts and sensitive documents are stored securely and are only accessible to authorized administrators for verification purposes.

Your Rights

You have the right to:

Access and review your personal information
Update or correct your information through your account settings
Request deletion of your account and associated data
Opt out of certain communications (while maintaining essential service communications)
Request a copy of your data

To exercise these rights, please contact us using the information provided in the Contact section below.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Wok Konek
Email: Contact Form

For privacy-related inquiries, please use our contact form and select "General Inquiry" or "Privacy Question" as the subject.