Terms & Conditions

Last Updated: February 15, 2026

1. Acceptance of Terms

By accessing and using Wok Konek ("Service," "Platform," "we," "our," or "us"), you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our Service.

We reserve the right to modify these terms at any time. Your continued use of the Service after changes are posted constitutes acceptance of the modified terms.

2. Description of Service

Wok Konek is a service marketplace platform that connects clients who need work done with skilled taskers who can perform the work. The Platform facilitates job postings, bidding, payment verification, and job completion tracking.

We act as an intermediary platform and do not directly provide services or employ taskers. All work is performed by independent taskers, and all agreements are between clients and taskers.

3. User Accounts

3.1 Registration

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. User Roles

4.1 Clients

Clients post jobs, review bids, accept bids, make payments via BSP bank transfer, and confirm job completion. Clients are responsible for accurately describing jobs, making timely payments, and confirming completion when work is done satisfactorily.

4.2 Taskers

Taskers browse jobs, submit bids, perform work after payment verification, post progress updates, and mark jobs as complete. Taskers are responsible for performing work competently, maintaining professional standards, and completing work as agreed.

4.3 Role Selection

You may select your role (client or tasker) during registration. You may not use multiple accounts to circumvent platform rules or restrictions.

5. Job Postings & Bidding

5.1 Job Postings

Clients may post jobs describing work needed, budget, location, and other relevant details. Job postings must be accurate, legal, and not violate any laws or third-party rights. We reserve the right to remove any job posting that violates these Terms.

5.2 Bidding

Taskers may submit bids on jobs. Bids must be genuine and reflect the tasker's intent to perform the work at the proposed price. Once a bid is accepted, both parties are expected to fulfill their obligations.

5.3 Acceptance

Clients may accept any bid at their discretion. Once a bid is accepted, the client must make payment via BSP bank transfer and upload a receipt for verification.

6. Payments

6.1 Payment Method

Payments are made via BSP bank transfer. Clients are responsible for making timely payments after accepting a bid.

6.2 Payment Verification

Clients must upload a payment receipt after making the transfer. Our admin team verifies receipts before work begins. Work may not start until payment is verified.

6.3 Payment Disputes

If payment verification fails or is rejected, the client may re-upload a corrected receipt. Disputes regarding payments should be reported to us through the contact form.

6.4 Refunds

Refund policies depend on the specific circumstances and job status. Refunds are handled on a case-by-case basis. Contact us for assistance with refund requests.

7. Job Completion

7.1 Work Performance

Taskers are responsible for performing work competently and in accordance with the job description and agreed terms. Taskers should post progress updates and communicate with clients throughout the job.

7.2 Completion

Taskers mark jobs as complete when work is finished. Clients then review the work and confirm completion. Once confirmed, the job status is updated to completed.

7.3 Disputes

If there is a dispute regarding job completion or quality, both parties should attempt to resolve it directly. If resolution is not possible, contact us for assistance.

8. Prohibited Conduct

You agree not to:

  • Post false, misleading, or fraudulent information
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm other users
  • Use the Service for any illegal or unauthorized purpose
  • Attempt to circumvent payment verification or platform rules
  • Interfere with or disrupt the Service or servers
  • Create multiple accounts to evade restrictions
  • Impersonate any person or entity
  • Collect or harvest user information without consent

9. Limitation of Liability

Wok Konek acts as an intermediary platform. We are not responsible for:

  • The quality, safety, or legality of work performed by taskers
  • The accuracy of job descriptions or bids
  • Disputes between clients and taskers
  • Payment disputes or issues between users
  • Any damages or losses resulting from use of the Service

To the maximum extent permitted by law, Wok Konek's liability is limited to the amount you paid to use the Service, if any.

10. Indemnification

You agree to indemnify and hold harmless Wok Konek, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

11. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason we deem necessary. You may also delete your account at any time through your account settings.

Upon termination, your right to use the Service immediately ceases. We may delete your account and associated data, subject to our data retention policies.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Papua New Guinea. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Papua New Guinea.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Wok Konek
Use our contact form for inquiries about these Terms.